Shipping Policy
At Aetherishop, we prioritize delivering your orders safely and efficiently. Please review our shipping policy to understand our processes for shipping and delivery.
Shipping Methods
We offer dependable shipping services to ensure timely delivery. The available options will vary based on your location and will be displayed during checkout.
Shipping Times
- Processing Time: Orders are processed within 2-5 business days after payment confirmation.
- Shipping Time: Delivery times depend on your location:
- Domestic Shipping: Typically 5-10 business days.
- International Shipping: Typically 10-20 business days (customs processing may cause delays).
Shipping Costs
Shipping charges are calculated based on the weight, dimensions of your order, and your shipping address. Final shipping costs will be shown at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment in real-time on the carrier’s website.
Customs and Import Taxes
For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by their country. Please consult your local customs office for more details.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to collect it, we will contact you to arrange redelivery. Additional shipping charges may apply.
Lost or Damaged Items
- Lost Packages: If your package hasn’t arrived within the estimated delivery time, please contact us for assistance, and we will investigate.
- Damaged Items: If your order arrives damaged, contact us within 7 days of delivery with photos of the damaged item and packaging. We will arrange for a replacement or refund.
Contact Us
For any questions or concerns regarding shipping, reach out to our support team:
- Email: aetherishop@gmail.com
- Phone: 1 (806) 648-1131
Thank you for choosing Aetherishop. We are committed to providing you with a smooth and reliable shipping experience.